About Inquiring on Customers and Documents from Transaction Screens

The Inquiry button appears on most Accounts Receivable transaction-entry screens, on the Customer Inquiry screen, on the Document Inquiry screen, and on the Customer List preview.

• When the Inquiry button appears beside a Customer Number field, you can click the button to open the Customer Inquiry screen, where you can view a wide variety of information for the selected customer.

  For more information, see A/R Customer Inquiry Screen.

• When the Inquiry button appears for a document number field or in the heading for a column that lists transaction numbers, you can click the button to open the Document Inquiry screen.

  The Document Inquiry screen displays detailed information for the document, including all the transactions that have been applied to the document.

  For more information, see A/R Document Inquiry Screen.

You can also use the A/R Receipt Inquiry screen to look up receipts and you can use the A/R Refund Inquiry screen to look up refunds using various criteria. For more information, see:

• Looking Up Receipts
• Looking Up Refunds